Terms and Conditions
Privacy and Security
We do not collect or store your
credit/debit card payment details. These are collected by WorldPay, our
payment services provider.
We are committed to protecting your
privacy and collect only data that is essential for us to provide you with
a service, to enable you to pay us for it, to allow us to communicate with
you and to help us understand your usage of the service with the aim of
improving it for you and other customers.
We do not share your personal information
with third parties, except as required to enable payment services to be
provided (as in the case of WorldPay, our payment processor) or as is
required by law. We may pass on aggregated information (such as statistics
on our website usage) to third parties, but this will not contain any
personal information that can be directly attributed to you.
As required by the UK Data Protection Act
1984, we follow strict security procedures in the storage and disclosure
of information which you have given us, to prevent unauthorised access.
"Cookies" are small
pieces of information that are stored by your browser on your computer's
hard drive. Cookies are used on this shopping site to keep track of the
contents of your shopping cart once you have selected an item, to store
delivery addresses and 'remember' your details if you choose to register
with us. Our cookies do not contain any identifying information on
individuals, but are used to track site usage that enables us to develop
our website and ensure that high service standards are maintained.
If for any reason
you want to complain about our service or products please email
us in the first instance
with as much information as you can give (products, problems, dates etc).
We will investigate and phone you back. We will always aim to deal with
complaints in a friendly and cooperative manner.